contact us, we’ll start at the beginning. You don’t need your logo or slogan or any other materials immediately – but the sooner you provide content the better. We will work with you to establish your needs, a plan to achieve your goals, and take it from there.';
$accordionRA['question3']["3) Can you update or host my existing site?"][]='Most likely. We’ll know for sure after a brief evaluation of your current site.';
$accordionRA['question4']["4) How long will it take to design? What is the turnaround time for content updates?"][]='We use a 5-step development process that generally takes between 3 to 8 weeks to complete. After the site is ready, requested updates are generally performed within 24 hours, but usually closer to 90 minutes.';
$accordionRA['question5']["5) Where are you located? When are you available?"][]='All work and support is performed locally in Evergreen Park, IL - on the south-side of Chicago. We are generally available Monday-Friday between 10am and 6pm, though tech support is available 24/7.';
$accordionRA['question6']["6) What types of payment do you accept? Is there any guarantee? What is your refund policy?"][]='We currently accept checks or credit cards via Paypal. While we don’t typically offer refunds, we stand behind our work 100% and guarantee your satisfaction. Our integrated approval process allows you to make sure the project is where it should be before you pay another penny.';
$accordionRA['question7']["7) What is your payment policy (or Fee Schedule)? Do you require a deposit?"][]='We offer 2 payment options: plan-based and project-based.';
$accordionRA['question7']["7) What is your payment policy (or Fee Schedule)? Do you require a deposit?"][]='Plan-based: Our flexible monthly plans include site design & development, hosting, support, and domain name. The monthly price depends on type and size of site as well as contract duration.';
$accordionRA['question7']["7) What is your payment policy (or Fee Schedule)? Do you require a deposit?"][]='Project-based: Many of our clients prefer to stick to a more traditional web development Fee Schedule.
1. 25% is due after project proposal and plan approval.
2. 40% (65% total) due after design approval.
3. 35% (remainder) due upon final project completion and approval.';
$accordionRA['question8']["8) Do I have to host my site with you after it is complete?"][]='It depends on the project, but we’re pretty sure you’ll want to stay with us after you experience the quality of our services, dedicated staff, and friendly support!';
$accordionRA['question9']["9) Can you integrate Paypal or other payment gateways?"][]='Absolutely. Well… probably. We can add Paypal, Stripe, and many of the other popular payment methods. Let us know if you have a payment processer in mind.';
$accordionRA['question10']["10) Is there any support provided after the project is complete?"][]='We fix bugs for free during the entire life of the project. If you find an issue with the logic or code, we’ll take care of it promptly. Of course, we reserve the right to distinguish between a bug and a feature. We also offer custom Support and Development service bundles.';
$accordionRA['question11']["11) What is this magical 5-step process you speak of?"][]=' 1. Discover - We will discuss your goals, needs, problems, timeline, and budget. ';
$accordionRA['question11']["11) What is this magical 5-step process you speak of?"][]=' 2. Plan - A proposal will be created to outline the project, complete with cost and schedule. ';
$accordionRA['question11']["11) What is this magical 5-step process you speak of?"][]=' 3. Design - After acceptance, the design phase will begin, and be sent for an initial design approval. ';
$accordionRA['question11']["11) What is this magical 5-step process you speak of?"][]=' 4. Develop - Upon approval, the programming and development process starts. ';
$accordionRA['question11']["11) What is this magical 5-step process you speak of?"][]=' 5. Test - After development is completed, the site is tested and sent to you for final review.';
$content .= makeAccordion($accordionRA,'','faq');
?>